Meeting of the Minds: A Guide to Successful Meeting Facilitation

Based on studies of human psychology, this guide provides information on meeting structure, preparation, the facilitator's role, resolving conflicts, building consensus, dealing with difficult people, keeping notes, ending meetings, and deciding whether a meeting is even necessary. Group dynamics and process techniques are described in detail, and concise case studies illustrate key principles. Friendly drawings and diagrams are also included. Iacofano is a consultant and experienced facilitator. Annotation c. Book News, Inc., Portland, OR (booknews.com)