Grace Under Fire: Skills to Calm and De-escalate Aggressive and Mentally Ill Individuals

Individuals suffering from psychiatric or substance use disorders sometimes display any one of a number of frightening verbal outbursts, physical threats and even violence. In this comprehensive guidebook, Ellis Amdur walks professionals working in healthcare and social services settings through a multitude of steps they can take to keep themselves, their colleagues, and their clientele safe. The focus of this book is behavior not diagnosis.