Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
618 ratings
39 reviews
Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.
Genres:
BusinessNonfictionPersonal DevelopmentSelf HelpLeadershipBuisness
288 Pages
Community Reviews:
5 star
263 (43%)
4 star
200 (32%)
3 star
108 (17%)
2 star
30 (5%)
1 star
17 (3%)
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