Janelle Barlow

Janelle Barlow's books

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

3.99 avg rating — 289 ratings

Branded Customer Service: The New Competitive Edge

3.50 avg rating — 24 ratings

Emotional Value: Creating Strong Bonds with Your Customers

3.64 avg rating — 11 ratings

A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty

4.33 avg rating — 9 ratings

Shift!: Powerful Stories of Organizational Transformation

2.80 avg rating — 5 ratings

A Complaint Is a Gift Workbook: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty

3.67 avg rating — 3 ratings

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Easyread Super Large 20pt Edition

it was amazing 5.00 avg rating — 1 rating

Smart Videoconferencing: New Habits for Virtual Meetings

1.50 avg rating — 2 ratings

Gestion Del Estres: Como Optimizar Su Rendimiento Y Mejorar Su Calidad De Vida

0.00 avg rating — 0 ratings

苦情という名の贈り物―顧客の声をビジネスチャンスに変える

0.00 avg rating — 0 ratings