Leonard L. Berry

Leonard L. Berry's books

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

4.04 avg rating — 377 ratings

Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations

3.89 avg rating — 314 ratings

On Great Service: A Framework for Action

3.92 avg rating — 13 ratings

Marketing Services: Competing Through Quality

4.40 avg rating — 10 ratings

Un Buen Servicio Ya No Basta: Cuatro Principios del Servicio Excepcional al Cliente

4.29 avg rating — 7 ratings

Como Descubrir El Alma Del Servicio

4.67 avg rating — 3 ratings

Service Quality: A Profit Strategy for Financial Institutions

liked it 3.00 avg rating — 1 rating

Selling in Banking: Today's Reality, Tomorrow's Opportunity

liked it 3.00 avg rating — 1 rating

Bankers Who Sell: Improving Selling Effectiveness in Banking

0.00 avg rating — 0 ratings

Scope English anthology: Literature and reading program

0.00 avg rating — 0 ratings